
A pivotal phase in the manufacturing journey involves the meticulous creation of a Bill of Materials (BOM), commonly recognized by several other names such as an assembly component list, product structure, or product recipe. Far from being a mere administrative step, the BOM serves as the backbone for a multitude of critical operations within manufacturing and supply chain ecosystems. It directly influences not only production workflows but also extends its impact to materials requirement planning, inventory orchestration, production scheduling, and the precise calculation of product costs.
Decoding the Essence of a Bill of Materials (BOM)
A Bill of Materials, commonly abbreviated as BOM, is far more than just a checklist. It serves as an exhaustive, methodically structured inventory that delineates every material, component, and part integral to the manufacturing or repair of a particular product. This comprehensive list is not limited to naming these elements; it also quantifies them, describes their characteristics in intricate detail, and provides information on their associated costs.
But the scope of a BOM goes beyond mere enumeration; it functions as a robust operational manual as well. It provides explicit guidelines on how to procure and effectively utilize the listed materials and components. Given its extensive nature and the depth of information it encases, a BOM operates as a centralized repository for all the materials, components, and operational procedures indispensable for constructing a product.
In this way, the BOM doesn’t just document; it informs and directs, serving as a crucial decision-making tool that underpins multiple facets of the manufacturing workflow. Its comprehensive data set renders it an invaluable asset for everything from initial planning and sourcing to assembly and quality control, solidifying its role as a cornerstone in modern manufacturing processes.
Essential Insights
- A Bill of Materials (BOM) is not merely a structured enumeration; it’s a comprehensive catalog that identifies each material and component indispensable for fabricating a specific product. This catalog extends its utility by also incorporating explicit guidelines for both procuring and employing these essential elements effectively.
- Serving as a vital planning instrument, a BOM aids organizations in several ways. It facilitates informed decision-making for material purchases and provides a foundation for precise cost estimation. Additionally, it acts as an essential tool for inventory management, helping to mitigate both production hold-ups and resource wastage.
- Accuracy and completeness in a BOM are not just virtues but necessities. A meticulously curated BOM is instrumental in swiftly diagnosing the origins of a product malfunction. It serves as a guide for the immediate identification and replacement of faulty parts, materials, and components, thereby enhancing product reliability and customer satisfaction.
- The versatility of BOMs is also noteworthy. They can manifest in various forms and categories, tailored to diverse needs. From single-level to multi-tiered structures, BOMs are designed to meet specific departmental requirements. Among the most prevalent types are Engineering BOMs, tailored for design processes; Manufacturing BOMs, essential for production workflows; and Sales BOMs, which focus on the customer-facing aspects of a product.
By grasping these key insights, one gains a well-rounded understanding of the multifaceted role a BOM plays in shaping effective, efficient, and responsive manufacturing and operational strategies.
Deciphering the Intricacies of a Bill of Materials (BOM)
At its core, a Bill of Materials (BOM) serves as a meticulous blueprint for the manufacturing of a product. It meticulously outlines not just the materials and components involved, but also the sequential steps requisite for crafting the end item.
The structural organization of most BOMs adopts a hierarchical approach. Anchoring this hierarchy is the completed product at the apex, followed by various sub-assemblies at intermediate levels, and finally culminating in the individual components and raw materials at the base. This multi-layered schema does more than just list parts; it provides nuanced details such as part names, identification numbers, elaborate descriptions, and specific quantities required for each level.
However, it would be a gross oversimplification to deem the concept of a BOM as straightforward. The development and governance of bills of materials can quickly spiral into complex challenges, particularly for products that incorporate hundreds or even thousands of disparate elements. For example, any alteration to a single componentβperhaps necessitated by a supplier’s inability to adhere to delivery schedulesβcan trigger a cascade of changes throughout the BOM. This is especially true for basic yet ubiquitous parts like adhesives, which may be integral to multiple sections of the product.
To navigate such complexities, it’s essential to maintain a BOM that is both adaptable and accurate. Even a minor change in one component can have a ripple effect throughout the entire supply chain, affecting everything from inventory management to production timelines. Therefore, a well-managed BOM isn’t just a static document but an evolving entity that adapts to real-world contingencies, ensuring that the production process remains as streamlined and efficient as possible.
The Indispensable Role of a Bill of Materials (BOM) in Manufacturing
Utilizing a Bill of Materials (BOM) is not merely an option but a necessity for achieving operational excellence in manufacturing. By methodically itemizing and pricing out every component and material essential for crafting a productβprior to the onset of productionβan organization significantly mitigates the risk of any delays. This pre-emptive approach minimizes both material shortages and overages, creating a tightly regulated production environment. Consequently, BOMs serve as crucial instruments in ensuring that manufacturers not only remain within budget but also adhere to project timelines.
For companies that collaborate with contract manufacturers, supplying them with a meticulously prepared BOM adds an extra layer of assurance. This serves as a comprehensive guide, boosting the likelihood that the final product will align precisely with the original specifications and quality standards.
Conversely, opting to forge ahead without a BOM is akin to navigating uncharted waters, increasing the vulnerability to a gamut of expensive and time-intensive pitfalls. These include but are not limited to, unexpected shortages or excesses of crucial materials, unplanned production downtime incurred while waiting for the belated assembly of materials, and the incurrence of additional express charges required to compensate for prior delays.
Who Crafts and Utilizes a Bill of Materials (BOM)? An Interdisciplinary Perspective
The creation of a Bill of Materials (BOM) is seldom an isolated endeavor; rather, it necessitates a multidisciplinary approach involving various facets of an organization. Spanning from design and engineering to purchasing, materials management, and the manufacturing sectors, each function contributes its specialized insights to craft a comprehensive and functional BOM.
In a similar vein, the usage of a BOM is not confined to a single department within a company. Different types of BOMs serve diverse functions and are tailored to meet the requirements of various departments. For instance, an Engineering BOM predominantly finds its applicability within the realms of engineering and design. This BOM focuses on the conceptualization and initial development stages of a product, often preceding actual manufacturing. On the other hand, a Manufacturing BOM is the linchpin for the production floor, serving as an authoritative guide for the assembly and fabrication processes.
Thus, the preparation and utilization of a BOM are collaborative and cross-functional activities, encompassing a wide range of expertise and operational scopes within an organization. It acts as an interdepartmental bridge, facilitating a seamless flow of information and coordination, thereby enabling holistic and effective manufacturing outcomes.
Who Orchestrates and Leverages a Bill of Materials (BOM)? A Cross-Functional Exploration
The assembly of a Bill of Materials (BOM) is rarely a unilateral undertaking within an organization. Given its intricate and extensive content, the crafting of a BOM demands collaborative input from a diverse array of departments. These can span from the conceptual realms of design and engineering to the more transactional areas like purchasing and materials management, extending to the operational core of manufacturing.
In a parallel manner, the application of a BOM isn’t a monolithic activity but is partitioned across various functional domains within a company. Customized types of BOMs find relevance in different departments, depending on their particular operational requirements. For example, Engineering BOMs are primarily employed within the engineering and design sectors, acting as the cornerstone during the ideation and prototyping phases of product development. Conversely, Manufacturing BOMs serve as the operational guides on the production floor, focusing on the practical aspects of assembling and crafting the end product.
Therefore, both the formulation and utilization of a BOM are multifaceted, cross-functional endeavors that integrate a broad spectrum of specialized skills and departmental objectives. This collective approach not only enriches the content of the BOM but also expands its utility across the organization, making it a pivotal tool for informed decision-making and streamlined operations.
Decoding the 10 Crucial Elements of a Bill of Materials (BOM)
What constitutes a Bill of Materials (BOM), and how is it structured? While the essence of a BOM involves cataloging the various components and materials required for manufacturing, it offers much more than a mere list. Generally, a well-crafted BOM includes specific elements such as BOM Level, Part Number, Part Name, Phase, Description, Quantity, Unit Measure, Procurement Type, Reference Designator, and insightful BOM Notes. Itβs worth noting that while a BOM includes exhaustive details about parts and components, it usually doesn’t account for labor costs.
BOM Level
Think of this as the hierarchy blueprint within the overall BOM. For instance, in a vehicle’s BOM, overarching components like the engine, doors, and drivetrain would each occupy a specific BOM level. Sub-components, such as pistons and crankshafts within the engine, would be designated their own individual levels, further fragmented into their elemental parts like piston rings.
Part Number
Each material or component is assigned a unique identification number, streamlining the manufacturing process by enabling quick and precise identification. Intelligent Part Numbers contain descriptive information about the part, requiring a deep understanding of each component before assignment. Non-Intelligent Part Numbers are straightforward, offering greater longevity but less immediate information. The key to effective part numbering lies in maintaining consistency across the board.
Part Name
Operating similarly to the Part Number, the Part Name serves as another unique identifier for each part or assembly, facilitating quick and accurate recognition.
Phase
This element pinpoints the lifecycle stage of each partβwhether it’s ‘in production,’ ‘in design,’ or any other stage. This is crucial for inventory management and production planning.
Description
The Description field adds another layer of detail beyond the Part Number and Name. This is especially beneficial when needing to differentiate between visually similar or related parts. For example, ‘screws’ could be qualified as either 1/2-inch or 5/8-inch machine screws.
Quantity
This element specifies the required amount of each part in an assembly or sub-assembly. For instance, a piston cylinder assembly might necessitate two piston rings per cylinder.
Unit Measure
The Unit Measure signifies how a part will be quantified during procurement and usage, ensuring that orders align with actual needs. While standalone parts like gaskets are often measured in units of ‘each,’ some components, like wiring or lumber, might be quantified by length.
Procurement Type
This field designates the procurement method for each component or partβwhether it is purchased externally, produced in-house, or subcontracted for manufacturing.
Reference Designator
Especially relevant in products featuring printed circuit-board assemblies, the Reference Designator marks the specific location of each part within that assembly, aiding in both construction and troubleshooting.
BOM Notes
This section affords an opportunity to supplement the BOM with additional, context-specific information. This could range from listing alternative suppliers to specifying the qualifications that a particular material must meet.
The sophistication of a BOM lies not just in its detailed parts list but in its multi-layered structure and its provision of critical information, thus making it an indispensable tool in modern manufacturing.
Deciphering the Two Common Types of Bill of Materials (BOM) Displays
Bills of Materials (BOMs) are most often articulated through one of two distinct visual paradigmsβeither the Explosion Display or the Implosion Display. Both serve to convey a complex array of components and materials, but they differ fundamentally in their organizational approach.
Explosion Display: A Top-Down View
In this hierarchical format, the Explosion Display commences with the apex component of the productβlet’s use a computer motherboard as an example. It then methodically dissects this overarching structure into its constituent components and sub-components, journeying into increasing levels of granularity. Imagine breaking down the motherboard into essential parts like CPU, RAM, and then further into transistors, resistors, and other minutiae. This top-down view aids in conceptualizing how the macro relates to the micro.
Implosion Display: The Bottom-Up Perspective
Conversely, the Implosion Display flips this organizational structure. It initiates with the granularβindividual resistors, screws, or wiresβand aggregates them into increasingly larger assemblies, eventually culminating in the finished product or a major assembly like the computer motherboard. By doing so, it provides a ground-up perspective that is invaluable for understanding how discrete components integrate to form a cohesive whole.
Both display methods have their unique strengths and contextual advantages. The Explosion Display is particularly useful for high-level planning and understanding how individual parts contribute to the broader product architecture. In contrast, the Implosion Display is often favored for detailed component tracking and for scenarios where understanding how smaller parts combine to form larger assemblies is crucial.
The Strategic Importance and Advantages of a Bill of Materials (BOM)
What elevates the significance of a Bill of Materials (BOM) in a manufacturing environment? In essence, a BOM serves as a centralized repository, capturing the myriad details of materials, components, and sub-assemblies that are indispensable for the product’s manufacturing process. By doing so, it guarantees that all requisite items are readily available in the appropriate quantities at the crucial stages of production. This proactive approach notably diminishes the risk of inventory miscalculations and consequential production hold-upsβtwo setbacks notorious for draining both time and financial resources.
Ensuring Product Uniformity
Another forte of BOMs lies in their capacity to maintain product uniformity. By standardizing the specifications that each production cycle adheres to, BOMs ensure that the end-products not only align with customer expectations but also consistently meet predetermined safety standards and other regulatory benchmarks. The uniformity fosters customer trust and can be an essential element in securing long-term contracts or meeting stringent quality controls.
Fault Tracing & Accountability
Moreover, the granular data housed within a BOM makes it an invaluable resource for post-production quality assessment, especially when product failures surface. With this comprehensive document in hand, it’s feasible to dissect the components and materials used, thereby pinpointing the probable origins of any malfunction or quality issues. This tracking capability can often lead to quicker resolutions and minimal damage to a brand’s reputation.
Streamlining Through Software
While manual creation and management of BOMs can be cumbersome and fraught with the potential for errors, there are modern solutions to mitigate these challenges. Supply chain and inventory management software can automate the BOM development process, thereby enhancing accuracy and reducing the labor-intensive tasks associated with manual BOM management.
In sum, a well-structured and diligently managed BOM isn’t just a ‘nice-to-have’ but rather an operational necessity. It aligns various departments around shared objectives, minimizes avoidable costs, and aids in maintaining the integrity of the product across its lifecycle.
The Dichotomy of BOM Structures: Single-Level Versus Multi-Level Bills of Materials
When it comes to structuring a Bill of Materials (BOM), businesses often find themselves choosing between two distinct paradigms: the Single-Level and the Multi-Level BOMs. While both have their merits and limitations, understanding their intricacies is crucial for selecting the one that best aligns with the manufacturing requirements and the complexity of the product in question.
The Simplicity of Single-Level Bill of Materials
A Single-Level BOM can be likened to an exhaustive shopping list, enumerating each part required to assemble a product along with its necessary quantity. This format is easy to compile and offers a straightforward way to plan material procurements.
However, its simplicity can be its Achilles’ heel when applied to complex products or systems. For example, consider a vehicle with a malfunctioning door handle. A Single-Level BOM would not differentiate the components of the door handle assembly from the rest of the vehicleβs parts, rendering it challenging to identify and rectify the precise issue. As such, Single-Level BOMs are often most effective for products with less intricate assemblies where relational hierarchies among components are not critical to understand.
The Intricacies of Multi-Level Bill of Materials
On the other end of the spectrum lies the Multi-Level BOM, which does much more than just list parts. It lays bare the hierarchical relationshipsβoften referred to as parent-child connectionsβbetween the core assemblies and their comprising sub-assemblies and components. This is usually achieved through a process of indenting, thus earning them the alternate title of Indented BOMs.
By illustrating these interconnections, a Multi-Level BOM equips manufacturers with the analytical tools necessary to understand the impact of changes in one assembly on its associated sub-assemblies. For instance, if an alteration is made to a parent assembly, its cascading effect on the child sub-assembly becomes immediately discernable.
Due to this ability to map out complex relationships, Multi-Level BOMs are generally the go-to structure for intricate products that consist of numerous interconnected parts and layers of sub-assemblies.
The Taxonomy of Bills of Materials: A Deep Dive into Different Types for Varied Needs
Navigating the landscape of Bills of Materials (BOMs) requires a keen understanding of its various types, each catering to distinct stages in the product development lifecycle. From design to manufacturing, sales to customization, the nature of the BOM changes in sync with the primary focus at each phase. Let’s dissect the specialized kinds of BOMs you’re likely to encounter in a product’s journey from conception to customer.
Engineering Bill of Materials (EBOM)
Originating in the product design phase, an Engineering BOM (EBOM) serves as the blueprint of a product’s original design. It outlines every part, component, and subassembly involved, and is often supplemented with a technical drawing to provide a detailed visual representation. Engineers, being the primary architects of this BOM, usually employ tools like computer-aided design (CAD) software to craft these intricate plans. The EBOM lays the groundwork for what the finished product should ideally look like, making it an invaluable resource for subsequent stages.
Sales Bill of Materials (SBOM)
As the title suggests, a Sales BOM is birthed from customer orders and focuses on the saleable aspects of a product. Unlike the EBOM, the Sales BOM incorporates both the finished goods and the individual components as they appear in the sales records. This type of BOM is instrumental in providing sales teams with the necessary details to accurately quote prices, offer customizable options, and set delivery timelines.
Manufacturing Bill of Materials (MBOM)
The MBOM is the go-to document during the production phase. It enumerates the requisite parts, subassemblies, and other essentials, right down to packaging materials and waste estimations. The MBOM goes beyond mere listing; it breaks down the groups of parts needed at each production stage and even includes processing instructions for individual components.
This data-rich document often interfaces with multiple systems like Enterprise Resource Planning (ERP) and Material Requirements Planning (MRP), ensuring a seamless flow of information. Furthermore, the MBOM is dynamic; it can be updated or replaced entirely if there are modifications needed during the production run.
Configurable Bill of Materials
For products tailored to specific customer needs, the Configurable BOM steps in. This type emphasizes the unique materials and components that align with the customer’s personalized requirements, including any specific packaging or labeling stipulations. Such BOMs are often employed in sectors where customization is a significant part of the value proposition, like luxury automobiles or specialized machinery.
Production Bill of Materials
Serving as the backbone for a production order, the Production BOM lists every component and subassembly integral to the final product. As the production advances, the listed components gradually transform into the finished goods, making this BOM a living document that evolves with the production cycle.
Assembly Bill of Materials
The Assembly BOM is akin to a Sales BOM but differs in its treatment of the parent item, which it lists as a saleable product instead of an inventory piece. This BOM also specifies subassemblies and their constituent components, thereby providing a detailed layout for assembling complex products.
Template Bill of Materials
For businesses seeking a more flexible approach, Template BOMs offer adaptability. They can be applied to either Production or Sales BOMs and feature a similar parent-child relational structure. Because of their versatility, they are particularly useful in scenarios where a one-size-fits-all approach would be inadequate.
Crafting an Accurate Bill of Materials: A Seven-Step Master Guide
The process of creating a Bill of Materials (BOM) is not merely a mechanical assembly of data. Rather, it’s an intricate interplay involving design experts, engineers, and stakeholders from purchasing, scheduling, and planning departments. The efficacy of a BOM as an actionable roadmap for finished goods is highly dependent on its precision. This, in turn, liberates resources to be channeled into the actual production. Hereβs a detailed seven-step guide to constructing an impeccable BOM:
Decide on Data Inclusion Parameters
The first pivotal question you must address is: what kind of data will the BOM contain? While it may seem trivial to include consumables like adhesives or wiring, their presence in the BOM from the get-go can circumvent unforeseen production halts. In essence, youβre not just listing parts, but also identifying the minutiae that collectively determine the success of the manufacturing process.
Centralize BOM Management
In a multi-departmental organization, it’s common for disparate functions to utilize different information systems. The BOM’s reliability hinges on its ability to collate data from these diverse sources into one cohesive record. To accomplish this, designate a central database or software solution where the BOM will reside. This ensures real-time accuracy and mitigates data fragmentation issues.
Establish Authorization for BOM Edits
Minimizing the potential for errors begins by restricting the number of individuals permitted to alter the BOM. Establishing a limited group of authorized editors ensures accountability and prevents unauthorized changes that could derail production or inflate costs.
Implement a Revision Tracking Mechanism
Given that BOMs are living documents subject to continual revisions, implementing a robust tracking mechanism becomes vital. It’s not merely about recording what changes were made; itβs about tracing those changes back to the individuals who made them. This practice enhances accountability and helps in diagnosing errors should they occur.
Select an Appropriate BOM Structure
The structural presentation of the BOM, whether single-level or multi-level, must align with the complexity and needs of the product. For simpler products, a single-level BOM may suffice. However, for multifaceted assemblies requiring detailed breakdowns of sub-assemblies and their relationships, a multi-level BOM would be more appropriate.
Initiate Material and Component Listing
Once the groundwork has been laid, you can begin the core task of listing all the materials, components, and parts constituting the product. Understand that this list is not set in stone. Itβs more of an evolving entity that will adapt as the project advances or as new insights are gained.
Continuously Update and Refine the BOM
Lastly, the BOM is not a ‘create once, use forever’ document. It requires continuous refinements to reflect real-world conditions. Whether itβs the availability of a new material or the obsolescence of a particular component, all such changes need to be diligently tracked and updated in the BOM.
The Evolution of the Bill of Materials: A Chronicle from World Wars to the Digital Age
The Bill of Materials (BOM) has undergone a fascinating metamorphosis over the past century, evolving from rudimentary sketches on engineers’ notepads to intricate software-based systems. According to Form Labs, a pioneer in digital fabrication technology, the urgency of World War I served as a catalyst for the advancement of materials management disciplines. This era compelled organizations to optimize the use of limited resources for wartime production, laying the groundwork for the earliest incarnations of the BOM.
From Warfare to Peace: The Interwar Years
In the period between World War I and World War II, engineers leveraged nascent versions of BOMs within their technical drawings. These were principally aimed at detailing the constituents of complex machinery and weapons. Though primitive by today’s standards, these early BOMs paved the way for more sophisticated materials management techniques that would emerge later.
The 1960s: The Genesis of Modern Production Planning
A watershed moment in the history of the BOM came in the 1960s when groundbreaking paradigms in production planning surfaced. One of the most transformative was Toyota’s Just-in-Time (JIT) approach, which revolutionized inventory management by aligning it closely with actual demand. The decade also saw the advent of Materials Requirements Planning (MRP), a systematic framework for coordinating all aspects of production, including inventory control, scheduling, and order fulfillment.
Simultaneously, the concept of Enterprise Resource Planning (ERP) came into vogue, initially as a mechanism to integrate inventory management and control across different organizational silos. Software engineers began developing specialized programs to meticulously track inventory levels and reconcile them with enterprise needs.
The Rise of MRP and ERP: 1970s to 1980s
By the mid-1970s, MRP had captured the imagination of the corporate world. Over 700 companies had embraced it as a means to synchronize their production and inventory management. This number ballooned to 8,000 by the early 1980s. Moreover, MRP’s ambit widened considerably to envelop additional business functions, such as accounting and human resources.
During this period, BOMs started playing an integral role in shaping the master production and purchasing schedules. They became the scaffolding upon which companies could erect their inventory management strategies, thereby minimizing production delays and enhancing operational efficiencies.
The Contemporary Landscape: ERP as an All-Encompassing Solution
Fast-forward to today, and ERP systems have transcended their initial inventory-focused functionalities to become comprehensive platforms. They now encapsulate business intelligence analytics, front-office capabilities like e-commerce, and much more. Companies, irrespective of their size or industry, routinely rely on ERP solutions underpinned by sophisticated BOMs to streamline their operations and fulfill customer demands.
In summary, the history of the Bill of Materials is not merely a tale of evolving methodologies and technologies. It’s a chronicle of how the imperatives of different erasβbe it the exigencies of war or the complexities of global supply chainsβhave shaped this essential tool into its current multifaceted form. The BOM, thus, stands as a testament to human ingenuity in orchestrating increasingly complex systems in the quest for operational excellence.
Unlocking the Full Potential of Bill of Materials Through ERP Systems
The manual creation and management of Bills of Materials (BOMs) are akin to juggling multiple balls in the air β not only is it time-consuming, but it’s fraught with the potential for mistakes. It’s precisely in this complex landscape that software solutions like Enterprise Resource Planning (ERP) systems come to the rescue, automating the cumbersome aspects of BOM management.
From Manual Chaos to Automated Harmony
ERP software serves as a linchpin by automating the tracking of ongoing modifications to BOMs, especially when these documents are generated by multiple departments like engineering and manufacturing. By doing so, it resolves discrepancies that might otherwise compromise the integrity of the product. This is a significant leap from conventional methods, where keeping track of multifaceted BOMs can swiftly turn into an administrative nightmare.
Holistic Inventory Management for Supply Chain Optimization
When considering an ERP system, it’s crucial to opt for one that offers comprehensive inventory management features, which include not just inventory tracking but also inventory optimization. This is vital because an efficient inventory management system can have a ripple effect on your supply chain, enhancing its resilience and adaptability to market fluctuations.
The Business Impact: From Decision-making to Cost-savings
A meticulously updated and accurate BOM, facilitated by an ERP system, becomes a cornerstone for informed decision-making. Such a robust BOM expedites the transition of designs into actual production, offering companies a competitive edge by capturing market opportunities more swiftly. Furthermore, the granular level of detail in a well-maintained BOM enables organizations to eliminate waste, thereby translating into tangible cost savings.
The Risks of Negligence: A Cautionary Tale
On the flip side, failure to establish or routinely update a BOM can lead to a domino effect of issuesβ ranging from incorrect product costing and defective manufacturing to inventory imbalances and subsequent production setbacks. Each of these pitfalls has far-reaching implications, jeopardizing not only the operational efficiency but also the financial health of an organization.
To sum it up, the integration of a robust ERP system with BOM management is not merely an operational enhancement; it’s a strategic necessity. This combination empowers organizations to navigate the complexities of modern production environments with agility, precision, and, most importantly, intelligence. By doing so, companies are better positioned to respond to market demands, optimize their supply chains, and achieve a sustainable competitive advantage.

